Products
Water Softeners
Ion-exchange softeners that stop scale on geysers, kettles and shower glass, sized once a hardness test shows the water needs it.
How we approach water softeners
A water softener removes the calcium and magnesium that cause scale on geysers, kettles, shower glass and appliances. Most work by ion exchange: a resin swaps the hardness minerals for sodium and is regenerated automatically with salt.
Softeners make sense where hardness is genuinely high, as on many borehole supplies and in parts of Gauteng, rather than on naturally soft water. We test hardness first and size the softener to the household's daily use.
What to check before buying
Softening is worth it only when hardness is genuinely high.
Scale prevention
Protects geysers, kettles and appliances from limescale.
Ion exchange
Resin removes hardness and regenerates automatically with salt.
Sized to use
Capacity is matched to measured hardness and daily water use.
FAQs
Questions before we quote
How do I know if my water is hard?
White scale in kettles, on shower glass and around taps, and soap that does not lather well are the common signs. A hardness test confirms it.
Is softened water safe to drink?
For most people, yes, although it contains a little added sodium. Many homes keep an unsoftened or filtered tap for drinking water.
Does a softener need maintenance?
The salt needs topping up and the unit should be checked periodically. Regeneration itself is automatic.
Related guides
Background reading before you choose a system.
Borehole Water Treatment: A Step-by-Step Guide
Borehole water treatment step by step: test to SANS 241, then sediment, iron and manganese, softening, carbon, UV or chlorine, and RO where it is needed.
Read Guide
Is Tap Water Safe to Drink in South Africa? (Cape Town Included)
Can you drink tap water in Cape Town? What SANS 241 and the latest Blue Drop results show for South Africa, why quality varies and when a filter helps.
Read GuideOther filtration products
Water Filter Taps
Filtered drinking water at the kitchen sink, from a slim dedicated tap or a three-way mixer, fed by an under-sink or reverse osmosis system.
Learn MoreUnder-Sink Water Filters
Filtered drinking water from your own kitchen cabinet, with sediment and carbon stages feeding a dedicated tap or a three-way mixer.
Learn MoreWater Filter Cartridges
Sediment, carbon and specialist replacement cartridges in 10-inch, 20-inch and big blue sizes, matched to the housing you already have.
Learn MoreUV Water Filters
Chemical-free UV disinfection for borehole, rainwater and tank water, fitted as the final stage after sediment filtration.
Learn MoreCarbon Water Filters
Activated carbon takes the chlorine taste and smell out of municipal water, and it is the stage behind most good-tasting drinking water at the tap.
Learn MoreSediment Water Filters
The first line of defence against sand, silt and rust, rated in microns so pumps, taps and finer filters downstream are not clogged.
Learn More
Fighting scale on your geyser and glass?
Tell us your water source and household size. We test hardness first, so you only soften water that needs it.